Since 1987, Laurel Ridge Treatment Center has been the premier provider of specialized behavioral health and addictive disease services in San Antonio and South Texas. Our 330-bed facility is one of the largest freestanding psychiatric hospitals in the United States. Set on a therapeutic 29-acre campus in north central San Antonio, Laurel Ridges serves as the setting for the treatment for children, adolescents, young adults, adults, veterans and military personnel. Laurel Ridge’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, PTSD, depression and anxiety, mental illnesses and addictive disease disorders such as alcoholism, drug addiction and substance abuse.
Laurel Ridge Treatment Center is part of one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS). UHS has been recognized as one of the World’s Most Admired Companies by Fortune for 10 years in a row.
Universal Health Services (UHS)
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
The Unit Coordinator is a specialized role focused on administrative duties and communication. The UC serves as the administrative support and answering phone for the unit. The Unit Coordinator greets all patients and assists in new patient orientation to the unit. This position will perform clerical duties and tasks to allow the unit to run smoothly. The Unit Coordinator position is critical in allowing direct care staff the ability to remain engaged and focused on patient care activities.
Duties and Responsibilities:
- Role models appropriate behaviors, attitudes, social skills, and self-care
- Support nursing staff with administrative tasks
- Demonstrates effective communication and customer relations by answering telephone promptly, within 3 rings; communicates with referral sources and families with etiquette; minimize transfers to other departments; Greets visitors simultaneously with professional demeanor; Pages hospital and medical staff; Facilitates immediate response to emergency codes.
- Prepares new charts; loose filing; prepare charts for discharge.
- Assists with prevention and management of crisis situations in the milieu
- Conducts thorough inventory and documentation of patient personal belongings.
- Track lab results, monitoring lab turnaround time.
- Files, faxes, and photocopies documents as needed.
- Serves as a resource for staff and other disciplines.
- Serves as the liaison for the unit.
- Assures nursing station is neat, clean, organized and not cluttered.
- Assures non-administrative personnel do not congregate in the nursing station.
- Other duties as assigned.
Qualifications
Minimum Qualifications
Education: Bachelors Degree required or five years experience in healthcare
Experience: Minimum one year office receptionist experience or equivalent; Previous experience as an Administrative Assistant or Unit Clerk preferably in a service setting.
License / Certification:
- Valid TX Driver’s License
- CPR within first week of orientation
- CPI within first week of orientation
Skills and Abilities:
- Excellent communication and customer service skills
- Must have a professional appearance at all times
- Possess good judgment and works well with varied groups of individuals
- Ability to demonstrate an alert, sensitive and supportive attitude with patients, families, employees, and management.
- Responds to patients with empathy and positive interpersonal skills.
- Demonstrates willingness to cooperate with others.
- Maintains annual training and competencies.
- Proficient in documentation organization and time management skills
- Working knowledge of computer systems and office equipment
- Effective decision making and problem solving.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
